Impact Terms of Booking and Cancellation Policy


Statement on Restricted Services:

Ellel Ministries International exists to teach the principles and practice of Christianity so that Christians may be drawn into a deeper relationship with God through Jesus Christ. For an understanding of the Christian beliefs and ethos of Ellel Ministries International see “What we believe”. We are open to all who are seeking Jesus Christ and who wish to benefit from this ministry and who seek to use our services for this purpose. We reserve the right to not allow our services to be used in a way that is contrary to our Christian beliefs and ethos (and therefore potentially harmful to those our ministry seeks to help).

House Rules:

To avoid conflict with our ministry purposes and our Christian beliefs and for the safe-guarding, comfort and spiritual welfare of our other guests and the team, the following are not permitted at Ellel Ministries centres:

  • Alcohol, recreational drugs or any form of substance abuse. Smoking (including e-cigarettes) is only permitted outside, in designated places.
  • Verbal abuse or aggressive behaviour.
  • Sexual intimacy between two people of the same sex.
  • Sexual intimacy outside marriage/civil partnership.
  • Sharing of a bedroom where the occupants are (or intend to be) in a sexually intimate relationship with each other and they are not a married couple/not in a civil partnership.
  • Sharing of a bedroom where the occupants are (or intend to be) in a sexually intimate relationship with each other and they are of the same sex.
  • Inappropriate or excessive public displays of sexual intimacy or affection.
  • Pornographic material, including online access.
  • Religious practices (including occult) that are not consistent with our Christian beliefs and ethos.

If you are unsure whether something may fall outside activity permitted at our centres, please seek guidance beforehand from the relevant centre.

For further information on the Christian beliefs and ethos of Ellel Ministries International, including our understanding of marriage, see “What We Believe” and our statement of faith.

Deposit Refund Policy

If your registration is successful, then the £250 deposit will be deducted from your total Impact fees (dependent on the type of accommodation chosen). In the event that your registration is not successful, then you will be refunded the deposit in full. If you are accepted on Impact, but decide to withdraw your application after being accepted, then your deposit will not be refunded.

Accommodation

We cannot guarantee that you will be assigned the accommodation that you have requested. If the accommodation you have requested is not available, we will contact you to discuss other options. You will only be charged for the accommodation you have actually been assigned. If you decide to withdraw your application because your preferred accommodation is not available, your deposit will be refunded to you in full.

Use of Electronic Equipment

Please note that guests using any of their own portable electronic devices, including items such as lap top computers, chargers and hair dryers, do so entirely at their own risk. Ellel Ministries will not in any way be held responsible for any loss of, or damage to, or injury or damage resulting from, the use of such items.


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